THE ZOMATO CONTROVERSY- ILLUSION OR REALITY?

In these recent days, a case in which a 31-year-old model and makeup artist, Hitesha Chandranee, has denounced a 28-year-old Zomato delivery boy for misbehaving and punching her in the nose and left her nose bleeding. While the boy states that the girl started to misbehave, thrown slippers on him, and got injured by her finger ring.

Bengaluru: Suspended Zomato delivery agent says the customer had hit him  with a slipper, her injury was due to her own ring
TWO FACES INVOLVED IN THE CASE

This controversy has left social media divided. Many people support the delivery boy and have asked the woman to end the issue, while many have called the incident a ‘publicity stunt.’

Now, there are two sides to this story,
The girl says that “when I ordered food from Zomato it was late so I was constantly tracing my order and later canceled it, and when the delivery boy came, I refused to take the order, but he kept on insisting me to take it, so I asked him to wait till I talk to the Zomato chat support, but he came inside, and he punched me.”

However, a day later, the delivery boy named Kamaraj denied all the allegations made against him by the woman and said that she instead hit her nose with her ring. He states that “After I reached her apartment door, I handed her the food, and I was expecting her to pay me. I also apologized since I delayed the delivery due to traffic and bad roads. But she was insulting from the outset. She asked me, ‘Why are you late?’ I replied apologetically, as there were road blocks due to ongoing civic works, and there were traffic jams. But she kept on insisting that the order should get deliver within 45-50 minutes.”

Now, these statements are very controversial as there is no substantial proof of what exactly happened. The police and the Zomato team are investigating this case. They are in direct touch with both of them.

In an official statement, Zomato said, “We deeply regret this incident and apologize to Hitesha for this traumatic experience. We are in touch with her and provide our complete support through the necessary medical care and investigation. Meanwhile, we have delisted the delivery partner from our platform.”

The delivery guy is currently out from his job without solid proof against him, just after the girl alleged him. Many people have raised their voices against the unfair happened to this guy.

The internet is bombarding nowadays with these two people where no one knows who is innocent and who is guilty.

-by Palak Thakur

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